I worked the HP meetings in Orlando at this year's PMA show as an av tech. I heard the announcements, saw the products, listened to Douglas Kirkland, and viewed the prints. All good and seemingly an alternative to some other pigment ink printers on the market. But difficult to get user information about. In cruising the various forums here and there on the net, not all epson customers are happy with the results of even some of the higher end (R1800, R2400) printers. Difficulty in setup, excessive ink usage, and uneven quality are not uncommon complaints. The HP9180, according to some, seems to have a handle on some of these issues, particularly those related to ink costs and user friendliness. While this product is relatively new, there are others entering the market. Comments, please?